How does a mediator work?

A Conflict Resolution Expert on How to Be a Better Partner

A Conflict Resolution Expert on How to Be a Better Partner

What do you do all day?
Oct. 18 2015 3:26 PM

The “How Does a Mediator Work?” Edition

Elizabeth Clemants talks about the role of empathy in problem solving.


Photo by Arun Venugopal

Listen to this episode of Working with guest Elizabeth Clemants:


On the last episode for this season of Working, WNYC’s Arun Venugopal talks to Elizabeth Clemants, a New York City mediator and shaman. Clemants discusses the psychology of conflict resolution, how she integrates her work as a shaman with mediation, and the role that empathy plays in her work. Clemants also talks about the difficulty of coming to a solution in the “Me” generation.

In a Slate Plus extra, Clemants talks about why she doesn’t use social media, watch the news, or Google her clients. If you’re a member, enjoy bonus segments and interview transcripts from Working, plus other great podcast exclusives. Start your two-week free trial at

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And by The Message, a new podcast series from GE Podcast Theater.

Twitter: @arunNYC

Production by Jayson De Leon.

Arun Venugopal is the host of WNYC’s Micropolis.