The answers to Slate's most frequently asked question are listed here. The questions and answers are divided up into sections: General Information, E-mail Delivery, and Technical Questions. If you have a question that is not covered by one of our many FAQs, please send us mail at help@slate.com.

If you want to print out just one or two articles, another option is to select Print from within your browser while viewing the desired article on the Web.

If you are using Word 97, the MySlate tool available here will allow you to choose which sections of Slate on Paper you want and to create your own custom-printed edition.

Note: Recent versions of most word processors can convert Microsoft Word documents; however, sometimes the formatting doesn't convert perfectly.

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Unfortunately Slate's subscription system requires that you have cookies enabled. We use the cookie to know that you have paid.

If you use MSN Internet Access, click MSN in the top left of the window and select Options. If you use Internet Explorer, click on the View menu and select Options.

Once the Options window is open, click the Security tab. In the Content Advisor section that appears, click the Disable Ratings button. You will be prompted for the supervisor's password before it will disable the ratings. If you're lucky, the person who enabled the ratings didn't set a password. So try clicking OK. If there's no password, you'll get a message saying "Content Advisor has been turned off." Then click OK in the Options window, and you'll be able to view whatever you want.

If a password is set, you'll have to enter one. This situation is only a problem if you don't know or can't remember your password. In that case, you'll need to contact the person who set up the computer to find out what the password is. (A common password some people use is the word "password" [without the quotes], so you could try that one and see if it works.)

To determine which list you're on, see the "Subject:" line of the messages you receive.

To determine which version you are currently receiving, go to Slate's "E-Mail Services" page and make sure the box for "Slate on Paper by E-Mail" is checked. You will either see a button selected for "I can receive MIME attachments" or "I cannot receive MIME attachments." If you are having problems, switch to the other option, and then click "Save Changes" button at the bottom of the page.

A few mail readers, such as CompuServe's, can't understand either version. CompuServe users should add themselves to the "I can receive MIME attachments" list and download free software to read the attachment (for Windows only). Once installed, you should be able to extract the Slate on Paper attachment from e-mail, and view the Word document.

Note: Eudora users should have the "I can receive MIME attachments" button selected.