The furor over Apple’s faulty mobile maps service has reached its peak internally with the company firing an executive for refusing to formally apologize for the bugs.
Scott Forstall, a 15-year Apple veteran who ran software development for iPad and iPhone, had a history of clashing with co-workers, according to reports. The latest issue surrounded Apple’s new maps service, which the company had created in an attempt to compete with Google’s product. After widespread consumer outcry over bugs in the system, the company prepared a formal apology.
But Forstall refused to sign the apology. A protegé of the late Steve Jobs, Forstall argued that the company could forgo an apology, like when the previous generation of iPhones shipped with faulty antennas. New CEO Tim Cook disagreed, and signed the apology himself in September.