Jared Fogle: Subway says it received one “serious” complaint against former pitchman.

Subway Says it Received One “Serious” Complaint About Former Spokesman Jared Fogle

Subway Says it Received One “Serious” Complaint About Former Spokesman Jared Fogle

The Slatest
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Sept. 12 2015 1:24 PM

Subway Says it Received One “Serious” Complaint About Jared Fogle

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Jared Fogle rings the closing bell at NASDAQ MarketSite on September 23, 2013 in New York City.

Photo by Slaven Vlasic/Getty Images

The Subway fast-food chain has completed its investigation into former pitchman Jared Fogle and said it had received one “serious” complaint against him in 2011. But the sandwich chain insisted the complaint was not sexual in nature. The results of the investigation, which included reviewing “more than one million comments” and interviewing current and former employees, comes weeks after Fogle pled guilty to child pornography charges and to crossing state lines to pay for sex with minors. He also agreed to pay $1.4 million to 14 victims, notes CNN.

“The investigation identified one complaint that was submitted via Subway’s website in 2011 that expressed concerns about Mr. Fogle. Although the complaint was serious, there was nothing that implied anything about sexual behavior or criminal activity involving Mr. Fogle,” the company said in its statement that Business Insider posted in full. “We regret that this comment was not properly escalated or acted upon.”

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Subway confirms to the Washington Post that the complaint was submitted by former Florida journalist Rochelle Herman-Walrond, who has publicly said she worked with the FBI for years to investigate Fogle. She reportedly recorded her phone conversations with Fogle over four years to help the investigation after he talked to her about having sex with minors. "Here in the U.S., during his international tours and his visits to Thailand," Herman-Walrond said in an interview with WWSB last month.

Daniel Politi has been contributing to Slate since 2004 and wrote the Today’s Papers column from 2006 to 2009. Follow him on Twitter.