The company says this is a cost-saving measure, which of course it is, but that doesn't really explain why paying people to greet customers used to be worthwhile and now isn't. Nor does it really explain why paying people to greet customers is worthwhile when the stores are busiest, but not during the overnight shift. I think the right way to understand this is as another indicator of the end of retail. Cutting costs by degrading the in-store shopping experience only serves, over the long term, to marginalize physical retail vis-a-vis online shopping.
TODAY IN SLATE
Justice Ginsburg’s Crucial Dissent in the Texas Voter ID Case
The Jarring Experience of Watching White Americans Speak Frankly About Race
How Facebook’s New Feature Could Come in Handy During a Disaster
The Most Ingenious Teaching Device Ever Invented
Sprawl, Decadence, and Environmental Ruin in Nevada
You Should Be Able to Sell Your Kidney
Or at least trade it for something.
- Texas Lab Worker on Cruise Tests Negative for Ebola as Dallas Hospital Apologizes
- Police Use Tear Gas to Break Up College Pumpkin Festival Turned Violent
- Racist Rancher Cliven Bundy Challenges Eric Holder in Bizarre Campaign Ad
- Supreme Court Allows Texas Law That Accepts Handgun Permits but not College IDs to Vote
An All-Female Mission to Mars
As a NASA guinea pig, I verified that women would be cheaper to launch than men.