First of all, it's not even called Gchat—it's called Hangouts now. But in the throws of an outage, the language gets sloppy and the feelings come out. Google Plus Hangouts and in-Gmail chat were down for almost three hours between roughly noon and 3 p.m. EST today. The spreadsheet function in Google Drive was also out for awhile. People did not handle it well.
Hell is a Monday at work without GChat.--Brooklyn Based (@BrooklynBased) March 17, 2014
@samir And my immediate instinct was to gchat a link to this tweet to all my friends. Oh, right...--Laura Dattaro (@ldattaro) March 17, 2014
With Hangouts down, does Google expect me to WALK OVER and talk with my coworkers?! Absurd.--Josh Lockhart (@codeguy) March 17, 2014
At 2:11 p.m. Google acknowledged the outage and directed users to the Apps Status Dashboard for up-to-date reports.
Messaging is having a case of the Mondays. We're working on resolving the issue—see Apps Status Dashboard for updates http://t.co/B5Z6rxPvHb--A Googler (@google) March 17, 2014
But that didn't stop the feelings of hysteria from bubbling to the surface.
Dammit, Hangouts. Why do you hate us? All we want is a sense of freakin' community, is that so much to ask?--Delphine Dryden (@DelDryden) March 17, 2014
As the service began to return, the people rejoiced.
THEY SCREAMIN' GCHAT BACK, GCHAT BACK--Luis Paez-Pumar (@paezpumarL) March 17, 2014
Then a contemplative mood fell over the crowd.
Just sending lots of couple-word, one-line emails back and forth with my normal Gchat buddies. Almost makes these chats seem trivial--Katie Heaney (@KTHeaney) March 17, 2014
UPDATE: The Great GChat Outage of 2014 has offially ended. Young professionals returning to mindless banter. #NeverForget--Todd Foy (@history1963) March 17, 2014
Though we've seen it before, it's pretty amazing to watch a chat service outage disrupt an otherwise normal day. Okay, back to work (or Hangouts). It's been an emotionally draining time.