Command Presence
What a Marine drill instructor taught me about leadership.
Over the last two and a half years, I traveled across the country in search of life-changing teachers and mentors from all different walks. I met race-car drivers, Indian potters, ballet dancers, rappers, research scientists, law professors, Montessori teachers, aerobatic pilots, master carpenters, and many others. The book that emerged from those travels is called Guiding Lights. It tells the stories of several of these remarkable people and the ways they transform their apprentices. And it's the basis for a series of four pieces on Slate and NPR's Day to Day in which figures from the book teach me to do something new.
First Sgt. Peter Hall looks like he walked straight off a Marine recruiting poster. He's tall, fierce, and imposing, with a deep voice that calls forth both his native Jamaica and the Bronx of his adolescence. A 19-year veteran of the Marine Corps, Hall was the drillmaster of Marine Corps Officer Candidates School when I first met him three years ago. He'd been a drill instructor for six years. I caught up with him again at Camp Pendleton, Calif., where many Marines, including Hall and his unit, had recently returned from combat in Iraq. They will head back there soon. Our task this morning, with the sound of target practice in the distance and helicopters overhead, was simple and daunting: First Sgt. Hall was going to teach me to drill a squad of 12 Marines.
Close-order drill is the precise marching and movement of a unit in formation. To some, drill might seem like mere ceremonial flourish, a parade-day distraction from the real stuff of war fighting. It is no distraction. Drill teaches discipline, teamwork, attention to detail, and something else vital in this environment: total obedience to orders.
Drill is notoriously difficult to master. Getting 12 or 24 or 200 pairs of heels to click at the same time, 200 rifles to land in 200 palms at the same instant, is tough. It's especially tough when you're the one assigned to order your peers around. Recruits alternate the job of leading drill, under the instructor's watchful eye. The instructor looks for how you handle the pressure, how you project your voice, whether you correct mistakes coolly or create cascades of ineptitude. In short, he's looking for what Marines call "command presence."
In the summers after my sophomore and junior years in college, I went to Marine Officer Candidates School in Quantico, Va. I went out of patriotism. I went to discover what it meant to command, and to glimpse more of my true character. The 12 weeks were brutal and glorious. I chose ultimately not to take the second lieutenant's commission. But my time with the Marine Corps raised a question I've often returned to: How much of being a good leader is teachable? Can command presence be instilled?
First Sgt. Hall brings me to a Camp Pendleton parking lot to train a squad of Marines in close-order drill. The dozen Marines are all active-duty enlisted men from Hall's unit. Hall first demonstrates the commands he wants me to give: FALL IN, RIGHT FACE, LEFT FACE, ATTENTION, PARADE REST. His voice is huge, booming, unambiguously clear. He blasts at operatic volume, without any obvious effort.
I give it a try. My voice is like a pocket version of his. Plenty of spirit, but pitifully little volume. Poor articulation and pacing. This I can hear and feel. But then Hall tells me I need to raise the pitch of my voice. This surprises me. If anything, I'd been trying to deepen my voice, to project what I thought was a more masculine sound. His suggestion was purely practical, though: A commander has to be heard, period. If I am too low in register, there will be confusion in the ranks about what I said. A higher tone carries more effectively and will be carried out more effectively.
I was supposed to know this already, this idea of what voice to project. When I'd been an officer candidate 16 years earlier, my platoon commander had pulled me aside one day and counseled: "Liu, when you give orders, you drop your voice down. You're trying to sound like a commander. Don't do that. Just command."
But that's the thing: The expectations of others can make you forget the register of your own voice. The young Marines I am facing now aren't in their most intimidating garb: They're wearing running shoes and sweatshirts. I'm still incredibly nervous. And now it's time for me to march these Marines. Hall takes them for one loop, his practiced call echoing across the lot.
When he turns the squad over to me, I literally get off on the wrong foot: I call "left face" when "right face" was appropriate. Out squirts a tiny nervous smile, what would have been, in a "real" situation, an instant obliterator of my own authority. Hall demonstrates now how to back out of the mistake—by calling "right face" twice in a row—and more important, how to keep my cool while doing so.
Eric Liu writes the "Teachings" column and is author of Guiding Lights: The People Who Lead Us Toward Our Purpose in Life.


