Amazon's customer service number, revealed!

Previously published Slate articles made new.
Nov. 27 2007 7:43 AM

Amazon's Customer Service Number

And other useful shopping info.

Advertisement

Timothy Noah, tired of companies hiding from their customers—by creating Web sites that offered no contact information for consumers in distress, for example—took on a mission: "to compel Web-based retailers to take phone calls from the public." With the holiday shopping season upon us, and with consumers in need of these numbers more than ever, Slate presents his findings once again.

In 2003, after diligently probing Amazon.com's SEC filings to locate its corporate address, Noah tracked down the Web site's elusive customer service number. That January, still in the sleuthing spirit, he  revealed Amazon's 30-day price guarantee, just in time for post-holiday markdowns: If you buy an item from Amazon and its price drops within a month, the company will refund you the difference. Last year, Noah triumphantly unearthed the even-more-elusive iTunes customer support number, and he details the six simple steps needed to get an actual human being on the phone.

TODAY IN SLATE

Politics

The Democrats’ War at Home

How can the president’s party defend itself from the president’s foreign policy blunders?

Congress’ Public Shaming of the Secret Service Was Political Grandstanding at Its Best

Michigan’s Tradition of Football “Toughness” Needs to Go—Starting With Coach Hoke

Windows 8 Was So Bad That Microsoft Will Skip Straight to Windows 10

A Plentiful, Renewable Resource That America Keeps Overlooking

Animal manure.

Politics

Cringing. Ducking. Mumbling.

How GOP candidates react whenever someone brings up reproductive rights or gay marriage.

Building a Better Workplace

You Deserve a Pre-cation

The smartest job perk you’ve never heard of.

The Ludicrous Claims Women Are Pitched at “Egg Freezing Parties”

Piper Kerman on Why She Dressed Like a Hitchcock Heroine for Her Prison Sentencing

Behold
Oct. 1 2014 11:48 AM An Up-Close Look at the U.S.–Mexico Border
  News & Politics
The World
Oct. 1 2014 12:20 PM Don’t Expect Hong Kong’s Protests to Spread to the Mainland
  Business
Business Insider
Oct. 1 2014 12:21 PM How One Entrepreneur Is Transforming Blood Testing
  Life
Outward
Oct. 1 2014 11:59 AM Ask a Homo: A Lesbian PDA FAQ
  Double X
The XX Factor
Sept. 30 2014 12:34 PM Parents, Get Your Teenage Daughters the IUD
  Slate Plus
Behind the Scenes
Oct. 1 2014 10:54 AM “I Need a Pair of Pants That Won’t Bore Me to Death” Troy Patterson talks about looking sharp, flat-top fades, and being Slate’s Gentleman Scholar.
  Arts
Brow Beat
Oct. 1 2014 12:26 PM Where Do I Start With Leonard Cohen?
  Technology
Future Tense
Oct. 1 2014 11:48 AM Watch a Crowd Go Wild When Steve Jobs Moves a Laptop in This 1999 Demonstration of WiFi
  Health & Science
Bad Astronomy
Oct. 1 2014 12:01 PM Rocky Snow
  Sports
Sports Nut
Sept. 30 2014 5:54 PM Goodbye, Tough Guy It’s time for Michigan to fire its toughness-obsessed coach, Brady Hoke.