Why You’ll Never Forget That Empire Carpet’s Phone Number Is 588-2300

Reading between the lines.
Sept. 7 2012 11:14 PM

Can’t Get You Out of My Head

The history of advertising jingles, a truly American art form.


Illustration by Bianca Stone.

What Midwestern childhood spent bellied up in front of the family TV set wasn’t shaped in some small but inexorable way by the Empire Carpet Man, that folksy spokesman who always managed to slip you his number before you flipped the channel? The disarming riff that teed up the “588-2300” jingle was so crucial, the copywriter, Elmer Lynn Hauldren, donned the denim himself and proceeded to invade our living rooms for the next 20 years, even if we never bought a yard.

Could Kraftwerk have made a jumble of numbers any catchier than that jingle, performed by Hauldren’s own barbershop quartet, the Fabulous 40s? And why was I protective of those manipulative notes? I still remember the shock when I heard the song in New York with “800” shoehorned at the top of the harmonized call signal, a mandatory addition once the company expanded beyond Illinois. That was my carpet jingle!

How is it that I was forced into associating the uninvited Fabulous 40s with a sense of home? And likewise, why, to this day, when I hear the chorus of the Four Tops’ classic “I Can’t Help Myself,” does an unwanted internal vocalist always sully the payoff with, “It’s Duncan Hines and nobody else”?

This question—how the Motown Sound was co-opted to hype cake frosting—is tackled in a particularly fascinating section of Timothy D. Taylor’s absorbing new book, The Sounds of Capitalism. Having guided the reader through some of the most successful jingles of the radio and television era—from the wholesome days of ditties by the Wheaties Quartet to the full-scale invasion of earworms written by the Madison Avenue Choir—Taylor arrives at the “parody fever” of the early ‘80s in a chapter appropriately titled “Consumption, Corporatization, and Youth.” Though well-known phrases, melodies and song lyrics had been re-recorded and customized for commercial recordings for decades, Taylor writes that executives pounced when a certain heartstring was tugged by the boozy, sing-along nostalgia captured in 1983’s The Big Chill. The first company to tap this new vein was Ford, which crammed 17 oldies into one TV spot. Sizing up his Baby Boomer targets, a creative director involved in the campaign said, “[The music] recalls their adolescence, the most exciting time of their life, and it transfers some of those good feelings to Lincoln-Mercury.”


The unexpected effect, of course, was that kids of the ‘80s, like me, never had a chance to experience Motown before Madison Avenue introduced us to its parodies. We just thought the California Raisins knew how to move a crowd. This is not to suggest that such a practice was exclusive to the ‘80s. I doubt the kids of today, for example, will be able to slow-dance to Sarah McLachlan’s “Angel” without crying into their corsages, images of exploited animals now haunting the dance floor.

Though it’s easy to be cynical about the swindles examined in The Sounds of Capitalism—the closing chapters on gray-flannel advertisers going hip provide plenty of ammo—there is actually much to admire, or at least concede, about the industry’s triumphs. Perhaps the greatest attribute of Taylor’s exhaustive research is that it awakens the reader to the ingenuity of jingle writers, especially in the frontier days of radio. Tracing their patterns of speech and melody to distant precursors like the “verse without music” that peppered print advertising in the Victorian era and the sung advertisements of wandering street merchants, Taylor shows that jingle writers of the 20th century managed to create a new, potent language of their own. As far back as 1896, a book on advertising noted, “It is astonishing how some of the things we think the silliest will stick in our minds for years.”

It’s also astonishing to discover how much restraint programmers exhibited at the dawn of the radio age. Fearful that overt pitches might sour new listeners, promoters favored “indirect advertising” to keep the medium afloat. Warnings like “the family circle is not a public place” and “the announcer is an invited guest” echoed across magazine editorials. The most effective way for advertisers to generate goodwill was to provide music programming, which dominated the airwaves in the ‘20s. Announcements and ads were carefully woven into the shows, to minimize intrusion. Behind the scenes, however, advertisers were maniacal about securing their target demographics. The choice of music was endlessly debated and test-marketed. Researchers went door-to-door to thousands of homes to pinpoint preferences. Pollsters wanted to know: Pipe organ or Hawaiian? Ultimately, the consensus was jazz—or, as Taylor more accurately defines it, “highly arranged quasi-classical dance tunes performed by white musicians.”

Listeners ate it up. By the early ‘30s, newspapers were running profiles on not just band leaders but the production men and control engineers who made the programs possible. As the decade drew to a close, producers feared that music was becoming too familiar and might fade into background noise, so they pursued radio personalities who packed maximum punch. Though this was a far cry from the shock jocks of today, the foundation had certainly been laid.

During the Great Depression, there was a “near total blackout on discussions of current problems on the radio.” Comedy shows reigned. To stretch the dollar, advertisers demanded more effective ads, resorting to “carnivalesque tactics.” I couldn’t shake the feeling that the analog pleasures of early radio would cure some of the ailments fueling our current Great Recession. The fan letters that poured into radio stations kept the USPS plump. Trade publications kept printing presses humming. Musicians and workers were unionized. Advertisers could rely on a built-in audience that couldn’t fast-forward commercials.

One commercial that couldn’t be avoided, even by those who didn’t own radios, was the “Pepsi-Cola Hits the Spot” campaign of 1939. Arguably the first jingle to go viral, long before the company torched Michael Jackson, the tune achieved saturation not just over the airwaves; more than a million phonograph records were pressed for distribution in jukeboxes across the country. Kids everywhere sang it at home, at no charge to the advertiser (and “with the added benefit,” Taylor writes, quoting a Nation article, that children “are also much more difficult to turn off”). At the Pepsi headquarters in Long Island, the proud boss even installed a set of electronic chimes on top of the plant to play the first seven notes of the jingle every half hour. (I suppose that generation of workers didn’t have much of a choice.)